Goods Flow Manager - IKEA Store Logistics

Role:
Goods Flow Manager

- Location:

Abu Dhabi, United Arab Emirates
- Industry: Retail
- Function:
Logistics

- Experience:

Minimum 5 years in retail and/or logistics at tactical and operational levels, with proven leadership experience
- Job Type: Full Time
- Work Arrangement:
On-site

Al-Futtaim Retail is seeking an experienced Goods Flow Manager to lead and optimize IKEA store logistics operations in Abu Dhabi, United Arab Emirates. The role is responsible for ensuring efficient movement of goods throughout the store, from receiving and replenishment to order fulfillment and merchandise pickup. The Goods Flow Manager will focus on maintaining high stock availability, controlling operational costs and supporting a positive customer shopping experience.

• Country:
  United Arab Emirates
• City:
  Abu Dhabi
• Industry: Retail
• Function:
  Logistics
• Salary:
  Not disclosed
• Gender: No Preference
• Candidate Nationality:
  Not specified
• Job Type: Full Time
• Work Arrangement:
  On-site

• Manage and optimize daily goods flow activities across the IKEA store.
• Ensure efficient processes for goods receiving, stock replenishment and customer order fulfillment.
• Maintain high product availability while supporting cost-efficient logistics operations.
• Coordinate the movement of merchandise to support store requirements and customer demand.
• Ensure daily goods flow activities follow the established Service Protocol.
• Oversee the counting process and support accurate stock handling.
• Minimize customer waiting times at merchandise pickup.
• Identify operational challenges and implement appropriate improvements.
• Maintain a consistent focus on efficient goods handling and customer satisfaction.

• Support the Logistics Manager in executing and monitoring goods flow action plans.
• Develop and maintain effective capacity plans for store goods flow operations.
• Align available resources with receiving, replenishment and fulfillment requirements.
• Establish clear operational priorities to support daily business needs.
• Coordinate goods flow processes to improve efficiency and service delivery.
• Implement agreed logistics actions from the store business plan.
• Monitor execution and follow up on progress against operational objectives.
• Adjust priorities and resource allocation in response to changing store requirements.

• Lead, support and influence the goods flow team to achieve operational objectives.
• Provide clear direction on responsibilities, priorities and expected performance.
• Delegate tasks effectively to support productivity and accountability.
• Communicate operational goals and action plans to team members.
• Develop a collaborative working environment that supports effective goods flow operations.
• Identify employees with development potential.
• Support talent development and succession planning within the goods flow team.
• Encourage team members to contribute ideas for improving logistics processes.
• Maintain effective communication across a diverse workforce.

• Support high stock availability through effective receiving and replenishment activities.
• Coordinate goods flow processes to meet store operational requirements.
• Ensure merchandise handling supports an efficient customer shopping experience.
• Monitor order fulfillment activities and identify opportunities to reduce delays.
• Support efficient merchandise pickup processes.
• Address goods flow issues that may affect product availability or customer service.
• Balance operational efficiency with customer satisfaction objectives.

• Understand the goods flow…