Part-Time Fashion Consultant, Tryano; Menswear

For over seven decades Chalhoub Group has been a partner and creator of luxury experiences in the Middle East In its pursuit to excel as a hybrid luxury retailer the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion beauty jewellery watches eyewear and art de vivre categories Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers Be it by constantly reinventing itself committing to innovation or embracing new technologies the Group is shaping the future of luxury retail It delivers seamless omnichannel experiences across more than 950 stores online platforms and mobile apps Driving this innovation journey is The Greenhouse the Group s innovation hub incubator and accelerator for startups and emerging businesses regionally and globally Chalhoub Group fosters a people-at-heart culture rooted in diversity equity and inclusion and a workplace catalysed by forward thinking and future-proofing Today it brings together over 16 000 talented professionals across eight countries in the Middle East with a presence in LATAM Their collective efforts have earned the Group the Great Place to Work certification in several markets Sustainability is at the core of the Group s strategy guided by a clear commitment to people partners and the planet Chalhoub Group is proud to be a member of the United Nations Global Compact a signatory of the Women s Empowerment Principles and to have pledged to reach Net Zero by 2040

As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM CX and other key customer and people initiatives in-store You will collect data on customer behaviour top sellers slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures SOPs Ensure click and collect are conducted within SLAs Service-level agreement Ensure customer data is properly captured in adherence to marketing team requirements Promote loyalty program MUSE and stay up-to-date with app offerings etc Support with in-store marketing events and activations Keep abreast of all brand social media activities and campaigns Drive sell-throughs within the store Support in-store CX initiatives Provide input to what s working well what s not working well within the store Strong English communication skills This opportunity is for Emiratisation