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Job Description & How to Apply Below
Junior Sales Advisor (JUN
000841)
Description
- Supports the team in after‑sales service with the same spirit as in the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the brand image.
- Greet customers and direct them to the experienced Sales Advisors to ensure customer satisfaction.
- Guarantees the constant tidiness and cleaness of the store, follows up on orders taken, and deals with complaints, with the support of a manager if necessary.
- Supports in receiving stocks and assists in registering the correct records on stocks.
- Accompanies the customer to the cash desk and prepares the packaging.
- Ensures customer loyalty by collecting the customer’s information and entering it into the database, thus linking it to the sale.
- Checks customer requirements while the product is being tried and responds to any further requests, in addition to promoting complementary, additional or differential sales.
- Stays up‑to‑date on all the product range in the store, with in‑depth knowledge of all the products in the assigned product range.
- Understands KPI’s value in order to close the sale in a positive way.
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