Salesperson, Customer Success Mgr.​/ CSM

We are seeking a motivated and dynamic Salesperson to join a well known Roastery in Abu Dhabi, UAE. This role is ideal for individuals who are passionate about sales. As a Salesperson, you will play a crucial role in driving our business growth by identifying potential clients, cultivating relationships, and providing tailored recruitment solutions. Your ability to understand client needs and market trends will be essential in promoting our services and achieving sales targets.

Reporting to the Sales Supervisor, the Sales Man is responsible for providing exceptional customer service, achieve sales targets.

• Provide exceptional customer service, addressing customer needs, escalating issues, and ensuring a visually appealing sales floor and a positive shopping experience.
• Arrange the sales floor well-organized, fully stocked, and visually appealing to attract customers.
• Checking the inventory levels and informing supervisor to ensure product availability.
• Build strong relationships with customers, offering personalized service and product recommendations and promote customer loyalty programs and encourage repeat business.
• Escalate customer complaints and issues to Supervisor for a satisfactory resolution.
• Assist in implementation of administrative tasks related to sales promotions, special events, and customer outreach initiatives.

• Ensure that all health and safety regulations are followed, maintaining a safe environment for customers and staff.
• Follow loss prevention policies to minimize theft and shrinkage.

• Sales
  
  Skills:
  
  Strong sales skills are essential for success in this role, including the ability to negotiate, persuade, and close deals effectively, ensuring that client needs are met while achieving company targets.
• Communication
  
  Skills:
  
  Excellent verbal and written communication skills are necessary to articulate the benefits of our services clearly and to foster positive relationships with clients and team members.
• Relationship Management: The ability to build and maintain long-term relationships with clients is crucial, as it fosters trust and leads to repeat business and referrals.
• CRM Proficiency: Familiarity with CRM systems is important for tracking sales activities, managing client interactions, and analyzing performance metrics to drive sales strategies.