SME Business Development Manager
About the Role
An established insurance organisation is seeking a Business Development Manager – SME to drive new business growth across the small and medium-sized enterprise segment in Abu Dhabi.
The role will focus on developing new client relationships, identifying commercial insurance opportunities and converting prospects into profitable, long‑term accounts. The successful candidate must have practical experience within the Abu Dhabi insurance market, together with a strong understanding of SME clients and commercial insurance products.
Responsibilities Business Development & Client Acquisition- Identify and develop new SME business opportunities across the Abu Dhabi market.
- Build a consistent pipeline through direct prospecting, referrals, networking and market engagement.
- Achieve agreed new business, revenue and portfolio growth targets.
- Build and maintain strong relationships with SME business owners and key decision‑makers.
- Understand client operations, risk profiles and insurance requirements to support appropriate solutions.
- Maintain regular client engagement to strengthen relationships and identify additional opportunities.
- Work with underwriting and technical teams to develop suitable commercial insurance solutions.
- Support the preparation of quotations, proposals, presentations and placement documentation.
- Maintain a strong working knowledge of relevant SME insurance products and market offerings.
- Maintain accurate records of prospects, opportunities and client activity within the CRM system.
- Manage opportunities through the full sales cycle from initial engagement to conversion.
- Provide accurate pipeline forecasts and regular updates on business development activity.
- Develop and maintain a strong network within the Abu Dhabi SME business community.
- Monitor competitor activity, market developments and emerging client opportunities.
- Identify new sectors, referral channels and strategic relationships capable of generating sustainable business.
- Ensure all business is conducted in accordance with internal policies and applicable regulatory requirements.
- Support completion of client onboarding, KYC, AML and required documentation.
- Maintain appropriate standards of professional conduct, confidentiality and record keeping.
- 2–3 years' experience in insurance business development, sales or account management.
- Must have demonstrable Abu Dhabi insurance market experience.
- Experience working with SME and commercial insurance clients.
- Good understanding of commercial insurance products and the UAE insurance market.
- Proven ability to generate leads, develop relationships and convert new business opportunities.
- Existing relationships within the Abu Dhabi SME market would be advantageous.
- Strong communication, negotiation and presentation skills.
- Commercially minded with a proactive and target-driven approach.
- Ability to work independently while collaborating effectively with underwriting and technical teams.
- Bachelor's degree or equivalent professional experience.
- Professional insurance qualifications such as CII or equivalent would be advantageous.
- UAE insurance market experience is required.
Business Development | SME Insurance | Abu Dhabi Market Knowledge | New Client Acquisition | Relationship Management | Commercial Insurance | Consultative Selling | Pipeline Management | Negotiation & Closing | Account Development | Revenue Growth | CRM Management
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