Key Account Manager | Automotive | FAMCO

About Al-Futtaim

Job Requisition : 181177

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer.

Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

We are looking for a highly motivated and results-driven Key Account Manager to join our Commercial Vehicles team at FAMCO in Abu Dhabi. Success in this position requires a deep understanding of commercial vehicles, fleet customers, transport operators, and the competitive landscape of the truck industry. The successful candidate will play a critical role in building the customer base, growing market share, and establishing the brand as a leading choice for fleet and transport customers across the United Arab Emirates.

• Identify, develop, and win new business opportunities within the truck sector.
• Build strong relationships with fleet operators, logistics companies, transportation businesses, contractors, and key commercial customers.
• Achieve monthly, quarterly, and annual sales targets.
• Develop and maintain a healthy sales pipeline through active prospecting and customer engagement.
• Conduct regular customer visits to understand business requirements and identify sales opportunities.
• Present vehicle solutions, coordinate demonstrations, and support customer test drives.
• Manage the full sales cycle from prospecting and lead generation through quotation, negotiation, order placement, delivery, and payment collection.
• Protect profitability while delivering competitive commercial solutions.
• Maintain accurate customer records, sales forecasts, and pipeline updates within the Customer Relationship Management system.
• Support collections activities and follow up on outstanding payments when required.
• Gather market intelligence and competitor information to support business growth strategies.

• Bachelor's degree or equivalent professional experience.
• Proven experience selling trucks in the United Arab Emirates.
• Experience managing fleet customers, transport companies, logistics operators, and contractors.
• Strong knowledge of trucks, fleet operations, transport businesses, and the United Arab Emirates truck market.

You will join Al-Futtaim Industrial Equipment and Commercial Vehicles, working as part of the Commercial Vehicles Sales team and reporting directly to the Sales Manager – Commercial Vehicles.

• Strong truck sales experience within the United Arab Emirates market.
• Excellent business development and key account management capabilities.
• Strong understanding of commercial vehicle sales processes and fleet customer requirements.
• Proven ability to generate new business and achieve sales targets.
• Strong negotiation, presentation, and relationship-building skills.
• Commercially focused with the ability to balance customer needs and profitability.
• Excellent communication and stakeholder management skills.
• Ability to work independently and manage multiple customer opportunities simultaneously.
• Experience with in a commercial vehicle dealership environment is highly preferred.
• Demonstrated track record of consistently achieving or exceeding sales targets.
• Valid United Arab Emirates…