Senior Sales Manager - Leisure

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.

The Senior Sales Manager Leisure is a hands-on, quota-carrying seller responsible for developing, activating and converting leisure and travel-trade business for the cluster’s assets. This role owns a defined portfolio of FIT/wholesale/consortia/travel-agent accounts and source markets, works closely with Revenue, Distribution, Marketing, Reservations, and Operations to ensure offers convert, and delivers measurable room night and revenue growth through targeted outreach, site inspections, Travel Fairs, Roadshows, FAMs and partner activation.

• Own, grow, and retain a portfolio of leisure, wholesale, consortia and travel-agent accounts (FIT, packages, wholesales, consortia such as Virtuoso/AMEX/Signature where relevant)
• Convert pipeline to definite business through proactive calls, face-to-face meetings, negotiation, and account servicing
• Create and execute account plans (targeting, pricing, packaging, and upsell opportunities) for each account
• Maintain CRM discipline: accurate pipeline entries, activity notes, follow-ups, and opportunity close forecasts
• Follow SOPs for contracting, allotments, availability calendar, promotions, B2B marketing opportunities, and commission handling
• Organise and lead site inspections, FAM trips, trade visits, and sales blitzes to convert accounts
• Plan and participate in trade shows and roadshows
• Trigger targeted promotions (room types, F&B, experiences) and monitor conversion and ROI

• Coordinate with Revenue Management and Distribution to ensure correct rate, availability, loading, and campaign setup
• Work closely with other commercial functions, finance, and operations to enhance guest experiences, maximize revenue, and improve profit margins
• Work with marketing and distribution to ensure property listings, profiles, and campaigns are complete and optimized
• Work with distribution and marketing to launch timely campaigns in assigned source markets, and source B2B Marketing opportunities with assigned accounts. Ensure all marketing plans and opportunities are planned in accordance with the overall asset strategy

• Proactively identify and develop opportunities in assigned areas
• Initiate, build, and maintain relationships with tour operators, wholesalers, consortia, third-party trade partners, tourism boards, and stakeholders
• Deliver agent training, digital collateral, and regular partner communications to improve conversion and retention
• Produce regular performance reports and action plans; monitor pipeline health and activity metrics
• Flag and document any major complaints received via the assigned accounts that could impact future production. Ensure that rectifying and mitigation measures are put in place
• Flag and document any supplier or contractor non-compliance and follow incident reporting procedures as required
• Effective use of CRM, simple analytics, and automation tools to reduce admin and increase selling time

• Hotel Management graduate specialized in sales
• 5 years of experience in travel trade sales
• Strong knowledge of local businesses and business trends, as well as key source markets
• Computer literate with effective and outstanding communication skills, both verbal and written

At Yas Plaza Hotels, every team member plays a crucial role in orchestrating an unparalleled guest experience. Set against the dynamic backdrop…