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Job Description & How to Apply Below
- Communicates client preferences to cross-departmental teams
- Review and action any special arrangements
- Prepare sales-related documents throughout the sales process
- Prompt response to internal and external guests inquiries
- Perform sites of the property
- File all internal and external events event bookings and include all required information for file creation and applicable maintenance
- Assist with incoming phone calls and emails to the Corporate and Leisure Office qualify the inquiry and distribute
- Complete reservations for travel agent rates complimentary stays and site inspections
- Cultivate and maintain relationships with clients and travel agency partners
- Attend department and other property meetings as required
- Greet and assist VIP clients and industry guest when visiting the property
- Previous Sales experience required; luxury hotel experience preferred
- Computer literate in Microsoft Window applications and/or relevant computer applications required
- Experience with Opera Cloud and Microsoft Office preferred
- Ability to multi-task and work under pressure
- Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
- Proven command of the English language, both oral and written.
- Excellent telephone etiquette.
- Proficient skills in proofreading and editing Managing budgets, schedules and reports A team player who enjoys contact with clients and general public
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