Account Specialist

At EDGE bold ideas are engineered into technologies that protect, improve and save lives.

Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies. Spanning more than 35 specialised companies and multiple centres of excellence, we are purpose‑built to move fast. Free from heavy legacy processes, we give our people the autonomy, accountability, and agility to bring breakthrough technologies from concept to reality.

Based in Abu Dhabi, a globally connected hub at the crossroads of Europe, Asia, Africa, and the Middle East, EDGE is home to a truly multicultural community where bold ideas thrive, and the future is shaped.

Together, we are shaping the future.

EDGE is looking for a Sales Operations & Business Development Specialist to support our Business Development and Sales organization through effective pipeline management, opportunity coordination, sales forecasting, proposal support, and commercial reporting.

• Manage and maintain the sales pipeline, CRM and opportunity database, ensuring data is accurate and up to date.
• Track opportunities from lead identification and qualification through proposal, negotiation, award and closure.
• Support the qualification and prioritization of new sales leads and opportunities.
• Coordinate RFI, RFQ, RFP, quotation and proposal activities across Commercial, Finance, Legal, Procurement, Technical and Program teams.
• Support monthly, quarterly and annual sales forecasting and order intake reporting.
• Prepare management dashboards and reports covering pipeline value, forecast, opportunity stages, win/loss performance, proposal status and upcoming awards.
• Identify pipeline gaps, stalled opportunities, overdue actions and potential commercial risks and
  * escalate* them to management.
• Support Business Development Managers with customer meetings, opportunity summaries, presentations and follow‑up activities.
• Coordinate the internal handover of awarded opportunities to Programs, Projects, Operations or Contract Management.
• Ensure sales activities comply with internal governance, approval and documentation requirements.

• Bachelor’s degree in Business Administration, Marketing, Finance, Economics, Engineering, Supply Chain Management, International Business or a related discipline.
• 3–5 years of relevant experience in Sales Operations, Business Development Operations, Commercial Operations, Sales Support, Account Management Support or Bid/Proposal Management.
• Strong understanding of sales pipelines, CRM, forecasting and commercial reporting.
• Experience with Excel, Power BI, SAP, Salesforce or similar CRM/ERP and reporting tools is desirable.
• Strong analytical, organizational and stakeholder‑management skills.
• Excellent attention to detail with the ability to manage multiple priorities and deadlines.
• Experience in defense, aerospace, security, technology, engineering or complex B2B environments is highly desirable.
• 5+ years of relevant experience would be preferred.

Launched in November 2019, the UAE's EDGE is one of the world's leading advanced technology groups, established to develop agile, bold and disruptive solutions for defence and beyond, and to be a catalyst for change and transformation. It is dedicated to bringing breakthrough innovations, products, and services to market with greater speed and efficiency, to position the UAE as a leading global hub for future industries, and to creating clear paths within the sector for the next generation of highly skilled talent to thrive.

At EDGE, the real investment goes beyond compensation. Through our dedicated learning academy and digital learning…