Relationship Manger - relationships
Job in
Abu Dhabi, UAE/Dubai
Listed on 2026-10-08
Listing for:
SUNDUS MANAGEMENT CONSULTANCY & STUDIES BUREAUL.L.C
Full Time
position Listed on 2026-10-08
Job specializations:
-
Sales
Business Development, Client Relationship Management, Sales Manager, Financial Sales -
Business
Business Development, Client Relationship Management
Job Description & How to Apply Below
Drive growth in merchant acquiring business by expanding and providing merchants with acquiring channels and capabilities.
Manage key merchant sectors and acquire large to very large merchants while maintaining strong long-term relationships.
Promote Value Added Services VAS such as DCC MPOS Loyalty Programs and other relevant solutions.
Liaise with major card payment companies such as VISA Master Card AMEX etc on aspects related to the Payment Card Business.
Key Requirements- Maintain long-term relationships with large merchants through regular communication and personalized support
- Manage the large merchant onboarding process and ensure a smooth transition and introduction to products and services
- Identify opportunities to expand and enhance the merchant base
- Generate new sales through onboarding of new merchants
- Generate additional business through effective cross-selling
- Address client issues promptly and effectively by coordinating with relevant internal teams
- Continuously monitor client satisfaction and gather merchant feedback
- Maintain strong awareness of competition and market trends and develop strategies accordingly
- Achieve and improve sales targets through long-term merchant retention
- Analyze existing strategies and work standards and recommend changes or improvements where appropriate
- Identify opportunities for expansion through new geographies channels and revenue streams
- Demonstrate knowledge of merchant acquiring products and services
- Maintain knowledge of UAE banking practices regulations and associated risks
- Demonstrate good knowledge of service standards
- Possess knowledge of VISA Master Card AMEX and CUP products
- Maintain good knowledge of VISA Master Card operational and risk regulations
- Possess strong communication and negotiation skills
- Demonstrate Management Information skills
- Possess good computer skills
- Minimum 5–7 years of experience in the Payment Card Industry, specifically in Acquiring.
- Customer Focus
- Drive for Excellence
- Integrity & Trust
- Ownership
- Decision Quality
- Business Acumen
- Strategic Ability
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