Director, Specialist Sales - SME

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Specialist Sales - SME

Director, SME Sales Specialist

Mastercard is a global technology company in the payments industry, connecting consumers, financial institutions, merchants, governments, and businesses in more than 210 countries and territories. Through secure, simple, and smart payment solutions, Mastercard is helping power the digital economy and enabling inclusive growth worldwide.

Micro, Small, and Medium Enterprises (SMEs) are a critical engine of global economic growth, representing 75% of the workforce and 50% of global GDP. Enabling SME growth through innovative payment solutions and expanded distribution models remains a strategic priority for Mastercard.

• Mastercard is seeking a commercially driven Director, SME Sales Specialist to lead SME growth across select EEMEA markets.
• This role sits at the intersection of sales execution, ecosystem development, and commercialization, with responsibility for converting strategic partnerships into measurable revenue outcomes. You will drive end-to-end performance across opportunity identification, pipeline development, deal closure, partner activation, and sustained revenue growth.
• A key focus is expanding Mastercard’s SME reach beyond traditional issuing and acquiring channels by building scalable partnership across fintechs, marketplaces, telcos, payroll providers, trade and logistics platforms, and other embedded finance ecosystems.
• You will play a critical role in ensuring that launched partnerships translate into activation and revenue by driving card issuance, usage growth, and commercial performance across the portfolio.
• The role also requires strong market engagement, representing Mastercard in customer discussions, industry forums, and ecosystem partnerships while shaping the SME narrative and go-to-market strategy across regions.
• You will work closely with Account Management, Business Development, Product, and Customer Solutions teams to develop business cases, design solutions, and accelerate execution in market. This is a high-impact role requiring both strategic thinking and strong execution discipline in a fast-moving global environment.

• Own and execute a revenue-driven sales and activation strategy focused on emerging SME payment flows and partner-led distribution models.
• Identify, prioritize, and convert high-potential opportunities across channel partners, embedded ecosystems, and co-brand or strategic partnerships.
• Drive pipeline progression, deal closure, partner activation, and revenue realization across SME programs.
• Expand Mastercard’s SME distribution footprint across banks, acquirers, fintechs, marketplaces, telcos, trade, logistics, and other ecosystem enablers.
• Translate unmet SME needs into scalable commercial opportunities and differentiated partner propositions.
• Build and maintain a structured, data-driven activation pipeline focused on commercial impact and strategic relevance.
• Collaborate with Account Management, Business Development, and Product teams to develop business cases, go-to-market strategies, and solution design.
• Oversee end-to-end execution of SME initiatives, ensuring launch readiness, alignment, and successful…