Branch and Sales Coordinator

The Branch and Sales Coordinator will support the Branch Manager in daily operations coordinate appointments and client follow-ups and promote treatments and services to achieve sales targets while ensuring an exceptional client experience

• Support the Branch Manager in daily branch operations
• Handle incoming calls online inquiries and outbound client follow-ups
• Schedule confirm and follow up on appointments for doctors and therapists
• Promote and sell treatments packages and products through upselling and cross-selling
• Achieve sales collection lead conversion and KPI targets
• Deliver excellent customer service follow up on treatment satisfaction and handle complaints
• Maintain accurate client records treatment documentation and signed consent forms
• Process client payments and prepare timely operational and sales reports
• Coordinate sales marketing and business development events
• Perform opening and closing duties and cover for the Branch Manager when required

• Bachelor s degree or equivalent in Health Management, Public Health, or a paramedical field.
• 3 5 years of relevant experience.
• Good communication skills.
• Strong marketing and sales skills.
• Effective persuasion skills.
• Ability to work effectively as part of a team.
• Ability to identify problems and resolve them.
• Customer-focused and service-oriented approach.
• Outgoing, energetic, and friendly personality.
• Willingness to travel between branches and flexibility with working hours based on business needs.