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Job Description & How to Apply Below
Jumeirah International Nurseries
Location:
Dubai Department:
Marketing
We are seeking a dynamic and customer-centric Lead Nurturing Agent to join our growing team at Jumeirah International Nurseries (JINS). This role is pivotal in driving enrolment conversions by delivering a seamless, warm, and professional admissions experience from initial enquiry through to student admission. If you are passionate about early years education, have a flair for communication, and thrive in a fast-paced, target-driven environment—this role is for you!
Key ResponsibilitiesLead Management – From Enquiry to Admission
- Initial Enquiry Follow-Up:
Send a personalised enquiry response within 24 hours and update CRM status to ‘Open’. - Phone Communication:
Call parents to understand their needs, introduce JINS, and book a nursery tour using CRM tools. Log all call notes. - Tour Coordination:
Schedule, confirm, and mark tours as completed in CRM. Initiate post-tour communications, including “Hooray!” and feedback request emails. - Post-Tour Engagement:
Follow up within 24 hours of the tour and initiate structured follow-up emails at 3 days, 1 week, and 1 month intervals if needed.
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