Live Route is looking for a senior AWS professional to have the commercial and operational relationship with AWS as part of the wider Cloud Practice. The role sits at the centre of the AWS ecosystem with Live Route as an AWS Reseller between AWS, our Distributors and clients, and is accountable for making the AWS ecosystem work.
The successful candidate will understand how an AWS partner/reseller business operates in practice: AWS partner programmes, competencies and Service Delivery Programs, ACE opportunities, funding, distributor processes, customer consumption, PPA/EDP agreements, renewals and commercial escalations.
What You Will Own- The strategic AWS relationship and regular cadence with AWS Sales, Partner Development Managers, Account Managers and relevant AWS teams.
- The operating rhythm of the AWS partnership, including partner requirements, programme progression, competencies and Service Delivery Programs.
- The AWS reseller relationship with distributors, including the distributor → reseller → end-customer operating model.
- Strategic customer consumption, PPA/EDP performance, commitment tracking and renewal planning.
- AWS opportunity management through Partner Central / ACE and collaboration with AWS on pipeline and co-selling.
- AWS funding submissions, approvals, evidence and claims, ensuring opportunities are progressed correctly.
- Escalation of complex AWS matters, including large-scale capacity requirements where standard quota increases are insufficient.
- Identification of commercial growth opportunities across strategic customers and the AWS partnership.
AWS is a strategic commercial relationship, not simply a technology platform. The role ensures that customer demand, AWS engagement, distributor operations and reseller economics remain aligned while turning the partnership into sustainable consumption, customer value and renewed commercial agreements.
ROLE RESPONSIBILITIES AWS Alliance & Partner Management- Own the day-to-day and strategic relationship with AWS and maintain a structured cadence with AWS Sales, PDMs, account teams and service teams.
- Manage partner planning, governance, requirements and progression across the AWS Partner Network.
- Own or coordinate AWS competencies and Service Delivery Programs, including evidence, programme requirements and ongoing compliance.
- Maintain visibility of AWS partner performance, opportunities, actions and strategic priorities.
- Build productive relationships across AWS and represent Live Route professionally in partner engagements.
- Operate confidently within the AWS distributor / reseller model and understand the commercial and operational flow from AWS through distributor to end customer.
- Manage working relationships with distributors and coordinate commercial, operational and billing matters.
- Understand reseller pricing, discounts, credits, customer account structures, invoicing and consumption flows.
- Coordinate with distributors and AWS on customer onboarding, commercial agreements, billing issues and escalations.
- Ensure internal teams understand the implications of distributor and AWS commercial processes.
- Own the lifecycle of AWS PPA, EDP and other strategic commercial agreements from qualification and structuring through execution and renewal.
- Monitor customer consumption, run-rate, eligible spend, utilisation, coverage and commitment performance.
- Identify commercial risk early and build renewal plans well ahead of agreement expiry.
- Work with AWS, customers and distributors to resolve discount, billing, credit and commitment queries.
- Identify opportunities for expansion, additional consumption and new strategic agreements.
- Create, load,…
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