Senior Fragrance Consultant
Build and maintain guest experience standards in order to build strong loyalty
Address customers queries about products prices availability product uses and services
Communicate with customers to assess their needs provide assistance in satisfying those needs and meeting or surpassing customers expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various brands and products
Generate sales while achieving line and sales targets using make up knowledge
Sell-out target tracking at store level
Generate daily sales reports
Participate in achieving incentives
Track post-launch sales at store level
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in store stock replenishment in the appropriate shelves counters at appropriate times
Report stock shortages using the stock order form Ensure stock receipt as per set procedures
- Proven expertise in fragrance with a strong understanding of fragrance families ingredients layering and client consultation
- Strong knowledge of luxury retail standards and premium customer service
- Passion for fragrance storytelling and creating personalized scent journeys for clients
- Fluent English communication skills spoken additional languages are an advantage
With us you will turn your aspirations into reality We will help shape your journey through enriching experiences learning and development opportunities and exposure to different assignments within your role or through internal mobility Our Group offers diverse career paths for those who are extraordinary every day We recognise the value that you bring and we strive to provide a competitive benefits package which includes health care child education contribution remote and flexible working policies as well as exclusive employee discounts
Using GenAI in Your Application ProcessTo support a fair and consistent experience for all candidates we ask that assessments and interviews are completed independently and without assistance from generative AI tools This ensures we understand your strengths your thinking and how you approach real situations
It Takes Diversity Of Thought Culture Background Differing Abilities and Perspectives to truly Inspire Exhilarate and Delight our customers At Chalhoub Group we are committed to inclusion and diversity We ensure equal opportunity for all our applicants without regard to gender age race religion national origin or disability status(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).