Watchkeeper

About the role

At EDGE, bold ideas are engineered into technologies that protect, improve and save lives. Headquartered in the United Arab Emirates, EDGE is a leading advanced technology group working at the forefront of defence and emerging technologies.

This role supports the day‑to‑day operations of the Global Security Operations Centre (GSOC) in BEACON RED, ensuring continuous monitoring of global security events and risks affecting personnel travelling internationally. The position tracks and communicates with staff in remote locations, maintains situational awareness through accurate reporting and monitoring, and supports responses to security, safety, and operational incidents as part of a 24/7 travel security framework.

• Monitor global intelligence feeds, security alerts, and GSOC systems to identify and assess risks affecting personnel travelling internationally.
• Maintain real‑time situational awareness of global security, geopolitical, health, environmental, and operational developments impacting travel.
• Act as the first point of contact for detecting, verifying, escalating, and responding to incidents involving overseas personnel.
• Conduct traveller welfare checks and provide timely communication, guidance, and support during security or operational incidents.
• Prepare and distribute incident reports, SITREPs, security advisories, and operational updates while ensuring accurate documentation within GSOC systems.
• Support GSOC operational readiness through participation in training, exercises, shift briefings, and continuous improvement activities.

• Demonstrated ability to monitor multiple information sources and identify emerging issues or incidents.
• Experience supporting incident response processes and escalation procedures.
• Experience producing accurate written reports or incident documentation.
• Strong English written and verbal communication skills, including report writing and briefing senior decision‑makers.

• Bachelor’s Degree in security management, international relations, risk management, intelligence or related fields.
• Familiarity with GSOC technologies, including:
  Travel tracking platforms;
  Security intelligence feeds;
  Incident management systems; and Geospatial monitoring tools.
• Experience supporting travel risk monitoring, personnel tracking or duty‑of‑care programs.
• Additional language(s) highly advantageous.

Salaries are highly competitive and tax‑free. Depending on role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependants, and education allowances for your children.

Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations.

EDGE is an equal‑opportunity employer committed to building a diverse, inclusive, and high‑performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate on the basis of race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.