Watchkeeper

About the Role

This role supports the day-to-day operations of the Global Security Operations Centre (GSOC) in BEACON RED, ensuring the continuous monitoring of global security events and risks affecting personnel traveling internationally. The position is responsible for tracking and communicating with staff in remote locations, maintaining situational awareness through accurate reporting and monitoring, and supporting responses to security, safety, and operational incidents as part of a 24/7 travel security framework.

• Monitor global intelligence feeds, security alerts, and GSOC systems to identify and assess risks affecting personnel traveling internationally.
• Maintain real-time situational awareness of global security, geopolitical, health, environmental, and operational developments impacting travel.
• Act as the first point of contact for detecting, verifying, escalating, and responding to incidents involving overseas personnel.
• Conduct traveler welfare checks and provide timely communication, guidance, and support during security or operational incidents.
• Prepare and distribute incident reports, SITREPs, security advisories, and operational updates while ensuring accurate documentation within GSOC systems.
• Support GSOC operational readiness through participation in training, exercises, shift briefings, and continuous improvement activities.

• Demonstrated ability to monitor multiple information sources and identify emerging issues or incidents.
• Experience supporting incident response processes and escalation procedures.
• Experience producing accurate written reports or incident documentation.
• Strong English written and verbal communication skills, including report writing and briefing senior decision-makers.

• Bachelor’s Degree in security management, international relations, risk management, intelligence or related fields.
• Familiarity with GSOC technologies, including travel tracking platforms, security intelligence feeds, incident management systems, and geospatial monitoring tools.
• Experience supporting travel risk monitoring, personnel tracking or duty-of-care programs.
• Additional language(s) highly advantageous.

Working at EDGE comes with a package that genuinely reflects how much we value our people. Salaries are highly competitive and tax‑free and, depending on your role and seniority, benefits can include family visas, annual flight tickets, medical insurance for you and your dependants, and education allowances for your children. Through our learning academy and digital learning platform, there are extensive opportunities to develop your skills and advance your career.

The freedom to innovate, strong career guidance, and the chance to work alongside world‑class talent from across the globe make EDGE a place where you can keep growing, keep learning, and keep turning bold ideas into something real.

Any information you share as part of your EDGE candidate profile or job application will be handled in accordance with applicable data protection and privacy regulations. EDGE is an equal opportunity employer committed to building a diverse, inclusive, and high‑performing workforce. We believe every individual deserves to be treated with fairness, respect and dignity, and our employment decisions reflect that. We do not discriminate on the basis of race, colour, nationality, ethnicity, religion, gender, marital status, age, disability, pregnancy or parental status, or any other characteristic protected by applicable law.