Senior Developer MSD; Microsoft Dynamics

Role Overview

Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub‑tasks for every user story. Execute end‑to‑end MS Dynamics CE implementations, manage integrations, maintain the CRM platform, collaborate within a Scrum framework, and mentor junior developers.

• Solution Design & Strategy:
  Lead grooming sessions with business users to provide optimal solutions, accurate estimations, and detailed sub‑tasks for every user story.
• Development:
  Execute end‑to‑end MS Dynamics CE implementations, including high‑level customizations, UI/form & plugins & workflows development, Power Automate development, security configuration, reporting/dashboards configuration and technical/business documentation.
• Module Expertise:
  Extensive hands‑on development across Sales, Customer Service, Customer Voice, and Power Pages.
• System Integration:
  Manage seamless integrations using Web API, REST/ODATA, and SOAP endpoints, while utilizing Visual Studio and source control for versioning.
• Platform Maintenance:
  Proactively monitor, troubleshoot, and maintain the CRM platform to ensure zero‑friction operations and rapid defect resolution.
• Agile
  
  Collaboration:
  
  Work within a Scrum framework, conducting stakeholder demos and collaborating with the architecture team to ensure designs meet all technical and business requirements.
• Leadership:
  Mentor junior developers and ensure they know & follow the standards and best practices.

• Minimum of 8 years of extensive work experience using MS Dynamics CRM 365.
• Strong hands‑on experience as MS Dynamics developer involving Microsoft Dynamics Cloud offering configuration, customizations and extending capabilities of the platform (e.g., Workflows / Plugins).
• Strong experience with MS Dynamics Cloud Offering Modules including Customer Service Hub and its new features (e.g., Unified SLA / KB Article), Dynamics 365 Marketing (Outbound / Realtime), Customer Voice, and Sales and Power Apps and Power Pages.
• Strong experience with Power Automate Cloud Flows.
• Strong and solid hands‑on experience as a developer with C#, ASP.NET, .NET Core and Web APIs.
• Experience with Azure Synapse Link and Data Flows development.
• Experience in the banking industry is preferred.
• Experience of working in a fast‑paced agile team.
• Strong planning, prioritization, analytical and problem‑solving skills.
• Excellent written and verbal communication skills.
• Bachelor's degree or University degree.
• 8+ years of experience with prior experience in the banking domain.
• Experience working in Agile methodology.
• Experience in Confluence and Jira.
• Experience working with product/technology delivery teams and support.