Firco Support & Integration Specialist

Job in Abu Dhabi, UAE/Dubai

Listing for: Tanqeeb

Full Time position
Listed on 2026-09-29

Job specializations:

Software Development
Backend Developer, IT Specialist

Salary/Wage Range or Industry Benchmark: 180000 - 240000 AED Yearly AED 180000.00 240000.00 YEAR

Production Support

Provide advanced support for Firco Continuity, Firco Trust & FSK
Monitor real-time screening queues, batch screening, and alert generation
Handle high-priority incidents including:
- Screening outages
- Watchlist update failures
- API response failures
- Decision text anomalies
Perform root cause analysis (RCA) and preventive action implementation
Ensure SLA adherence and regulatory compliance
Perform UAT and production validation testing

Integration & API Expertise

Implement and support integration between Firco and Third-party AI adjudication tools
Configure and manage PI workflows
Support CM API inbound/outbound integration
Develop and troubleshoot:
- REST/SOAP APIs
- JSON/XML payload mapping
Experience in:
- Field-level mapping between PI and CM
- Real-time vs batch integration models
- Handling API throttling and timeout issues

Desired Candidate Profile

Required Skills *
Core Systems
- Strong hands-on experience in:
  - Firco Continuity (v6 preferred)
  - Firco Trust
  - FSK
  - List Automation
  - Firco Prediction Integrator
  - Firco Case Manager
  - SWIFT
Integration & Tools
- REST & SOAP APIs
- JSON/XML transformation
- Postman, SoapUI
- SQL (Oracle & SQL Server)
- Shell scripting / Windows Batch
- Fortra Automate

Skills Firco Continuity Firco TrustAPI Integration

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