Boarding Officer

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Who we are:

Wilhelmsen Port Services (WPS) delivers seamless port experiences to vessels around the world. As a global leader in ships agency and marine services, we ensure safe, efficient, and consistent operations across all port calls through trusted partnerships and a strong global network. We can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating.

Our organization thrives by using modern tools and is eager to utilize the business opportunities that comes with new digital tools and skills.

Collect and process ships documents as required throughout the port call. Communication & Coordination with various parties including vessel / principal and port. Sending arrival and departure reports within the stipulated period Coordination with Owners, Shippers, Vessel Operators, Charterers, Consignee, Receivers. Co-ordination with various Port Authorities/ Terminals / Terminal representatives in Ruwais and with Vessel masters for Berthing / Pilotage and Marine Prospects.

Perform vessel visit as required in accordance with Standard Operations guidelines and Customer requirements, always ensuring with Master that all Husbandry, vessel and cargo requirements are in order. To ensure PDA is forwarded to principal prior vessel’s arrival. Co-ordinating with all concerned to discharge/load of cargo vessels calling in port (alongside) Utilisation of Revised DA & status change to RAD Draft within 72 hrs of vessel departure.

Updating WASP system as per requirement Enquiries are attended promptly and followed up closely for status update in WASP. Attend, and board vessels, as directed by respective Manager in accordance with WSS SOP and Customer Requirements. Arrange all inward and outward formalities. Collect and process ships documents, as required throughout the port call. Perform vessel visit, as required, in accordance with SOP and Customer Requirements, always ensuring with Master that all husbandry, vessel and cargo requirements are in order.

As applicable, ensure all requirements relating to cargo matters are well understood and relayed to Manager and other relevant parties. Report leads, business opportunities and relevant port updates as observed to Manager. Coordinate emergency/ non-emergency medical cases at Ruwais in liaison with CICPA. Assist with transportation of VIP, Master and crew as instructed. Ensure mandatory use of WASP as reporting tool in compliance with the SOP.

Reporting ships arrival/sailing/cargo/commence/complete/ times and condition after office hours, as applicable. Ensure mobile phones hired out to vessel are signed for by Master and collected prior to departure, if required. Comply with Company Standards when working in ports/onboard vessels. Ensure accurate, timely and professional communication with all external and internal parties. Report and track cost elements of the call and give input on efficiency of the call.

Tally & Supervision of the General / Bulk cargo/ Project vessel, as and when required. Arrangements of Okay to Board and other formalities for crew sign off including smooth port entry / exit of the crew during emergency medical cases.

Experience in the Marine industry.

Excellent command of the English language

Familiar with MS Office applications

Good communication skills and Good telephone manners

Work on own initiative within a team;
Ability to work under pressure;
Versatile & adaptable to varied working conditions;
Systematic and accurate nature.

• Competitive package/benefit
• Great culture and working environment
• A challenging job in an international company

Work location:

Abu Dhabi, Ruweis.

Final date to receive applications: 13th August 2026

Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation.

Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.