Flight Dispatcher

Job Description

At Etihad Airways, every journey begins long before take-off. Behind every safe, efficient, and seamless flight is a team of aviation professionals making critical decisions that keep our operation moving and our guests connected to the world.

As a Flight Dispatcher
, you'll play a vital role in ensuring our flights are planned, monitored, and operated safely and efficiently. Working at the heart of our Operations Control Centre, you’ll collaborate closely with pilots, air traffic services, maintenance teams, and operational stakeholders to support one of the world’s fastest-growing global airlines.

If you’re passionate about aviation, thrive in a fast-paced operational environment, and enjoy making decisions that directly impact flight safety and performance, we’d love to hear from you.

As a Flight Dispatcher, you will exercise operational control responsibilities and ensure all Etihad flights are planned and conducted in accordance with regulatory requirements, company procedures, and the highest safety standards.

You will be responsible for developing operational flight plans, monitoring flights in real time, assessing operational risks, and providing flight crews with critical information to support safe and efficient operations across our global network.

• Prepare and release operational flight plans (OFPs) for Etihad flights.
• Calculate fuel requirements, payload limitations, and performance parameters based on aircraft type, route, weather conditions, and operational restrictions.
• Prepare and file ATS flight plans in compliance with regulatory requirements.
• Support flight crew with all operational information required for safe flight execution.

• Monitor flights throughout all phases of operation and provide operational support when required.
• Communicate significant weather, route, airport, or operational changes to flight crews.
• Recommend suitable alternates and re-planning solutions during disruptions.
• Support decision-making during irregular operations and contingency situations.

• Analyse weather reports, NOTAMs, airport conditions, airspace restrictions, and operational hazards.
• Evaluate airport and route suitability to ensure safe and economical flight operations.
• Support flights operating in complex airspace, including NAT HLA operations.

• Liaise with Maintenance Control regarding MEL items and their impact on flight performance and operational planning.
• Work closely with pilots, operations teams, air traffic services, and other stakeholders across the network.
• Contribute to the effective management of day-to-day operational challenges.

• Maintain full compliance with GCAA regulations, company procedures, and operational policies.
• Participate in recurrent training and competency assessments.
• Support emergency response activities in accordance with Etihad's Emergency Response Plan and Safety Management System.

• High school diploma or equivalent qualification (Bachelor's degree preferred).
• Minimum age of 21 years.
• Fluent spoken and written English.
• Valid Flight Dispatcher Licence.
• Minimum 5 years' experience within airline operations.
• Minimum 3 years' experience in a Flight Dispatch role.

• Strong understanding of flight planning principles and operational control.
• Ability to interpret METARs, TAFs, SIGMETs, NOTAMs, and operational weather information.
• Experience using Lido Flight Planning.
• Experience using AIMS.
• Working knowledge of Jeppesen Airways Manuals and navigation documentation.
• Knowledge of airline operational procedures and computerized flight planning systems.
• Demonstrated proficiency in operational decision-making within a commercial airline environment.

Etihad Airways is more than the UAE's national airline – we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

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