Branch Operations Manager

Company: Azimar Shipping LLC

Location: Abu Dhabi, United Arab Emirates

Department: Freight Forwarding & Customs Operations

Position: Operations Manager

Reporting To: General Manager / Managing Director

Employment Type: Full-Time

Azimar Shipping LLC is seeking an experienced, results-driven Operations Manager to lead and manage its complete freight forwarding and customs clearance operations in Abu Dhabi. The ideal candidate must possess extensive hands-on experience in Sea Freight Import & Export, Air Freight Import & Export, Customs Clearance, and Freight Forwarding Operations
, with strong knowledge of UAE customs regulations and procedures. The candidate must be Abu Dhabi Customs-certified or appropriately authorized and experienced in processing customs declarations through the applicable Abu Dhabi Customs systems, including ATLP (Advanced Trade and Logistics Platform). The position requires strong operational leadership, commercial awareness, problem-solving capabilities, and the ability to manage shipments independently while ensuring efficiency, profitability, and customer satisfaction.

• Independently manage FCL, LCL, breakbulk, project cargo, and conventional sea freight shipments.
• Supervise import and export documentation, shipping instructions, Bill of Lading processing, manifest coordination, and cargo release.
• Coordinate with shipping lines, NVOCCs, overseas agents, transporters, terminals, and customers.
• Manage container bookings, vessel schedules, cargo movements, delivery orders, and port operations.
• Ensure timely customs clearance, container transportation, and delivery.
• Monitor demurrage, detention, storage, and other operational costs.
• Handle shipments through Khalifa Port, Jebel Ali Port, and other UAE ports as required.

• Independently manage complete air freight import and export operations through Abu Dhabi, Dubai, and other UAE airports.
• Coordinate airline bookings, cargo acceptance, Air Waybill issuance, customs documentation, and cargo release.
• Manage import shipment pre-alerts, arrival notices, delivery orders, and airport cargo handling.
• Coordinate with airlines, ground handling agents, customs authorities, and transport providers.
• Ensure compliance with airline regulations, cargo acceptance requirements, and applicable dangerous goods procedures.
• Monitor flight schedules, shipment movements, offloading, delays, and urgent cargo requirements.
• Ensure timely delivery of time-sensitive and priority shipments.

• Independently supervise and execute import, export, transit, re-export, and temporary import customs clearance procedures.
• Process customs declarations through Abu Dhabi Customs' authorized electronic systems and ATLP platform.
• Ensure compliance with Abu Dhabi Customs regulations, tariff classifications, valuation requirements, and applicable trade restrictions.
• Verify HS codes, customs duties, VAT, certificates of origin, permits, and shipment documentation.
• Coordinate with Abu Dhabi Customs, AD Ports, airport authorities, and relevant government departments.
• Handle customs inspections, documentation discrepancies, shipment holds, and clearance disputes.
• Maintain proper customs records and ensure timely resolution of compliance issues.
• Support company customs registrations, operational approvals, and regulatory requirements.

• Lead and supervise sea freight, air freight, documentation, transportation, and customs clearance teams.
• Allocate daily operational responsibilities and monitor shipment execution.
• Establish effective SOPs to ensure consistency, accountability, and…