Medical Secretary

Medical Secretary 30 hours per week £24,909 - £27,433 per annum pro rata depending on experience

We are seeking to recruit an enthusiastic, reliable, highly motivated individual with excellent customer care skills to join our existing secretarial team. You will be responsible for working within a busy department, working together as a team to help patients, support the doctors and extended multidisciplinary team.

As a member of the secretarial team, you will have excellent organisational skills, team working and problem solving skills, together with in depth knowledge and experience of working with the general public with a caring approach.

As our chosen administrator you will be expected to be flexible and help with a range of duties,

This is an excellent opportunity for someone who shares our commitment to delivering high quality patient care, and who has the interest and energy to join with us and help develop services to be truly outstanding.

The successful candidate will:

Be flexible in approach, both with working patterns and duties performed.

Working hours are 30 hours per week, 7.5 per day worked over 4 days between Monday and Friday (Tuesday or Thursday would be the non-working day).

Be professional at all times with a kind and caring disposition that satisfies the needs of our patient cohort.

Be able to respond to the various demands and challenging circumstances of general practice.

Have secretarial and minute taking experience will be an advantage.

Have experience of working in a busy office environment and working under pressure, within a GP surgery.

Have a good understanding of GP surgery processes and procedures.

Have good IT skills, ideally with experience of clinical software such as Emis Web.

We offer:

Well established practice providing a high standard of primary care.

Generous holiday scheme, up to 30 days.

Regular practice incentives rewarding hard work and dedication including employee of the month scheme and long service awards.

Clinical system EMIS Web.

18,500 patients list.

Job Description Medical Secretary

Job Title:

Medical Secretary

Responsible to:

Management Team

Responsible for:

To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Job Purpose:

To provide an efficient and timely secretarial and administration service to the doctors, Practice Operations Manager and other team members in a timely manner. Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies.

Organisational Structure

Duties and Responsibilities

Secretarial Duties

Type letters, reports and other documents as required by the partners, Practice manager and other team members

Create referrals and basic TWIMC letters from patient notes

Liaise with hospital and community departments regarding patient care, appointments, etc.

Process all referrals and forward to appropriate departments

Ensure telephone enquiries are dealt with in a courteous and timely manner and take messages as appropriate

Manage all insurance forms, medical reports, benefit forms, private medicals and other non-NHS funded work.

Invoice for non-NHS funded work and maintain log

Maintain and action referrals database on E-referral service, including referrer action required list and awaiting booking & acceptance list

Monitor advice & guidance requests

Co-ordinate issue of death certificates and cremation paperwork

Maintain and monitor coroners portal

Co-ordinate and liaise with cemetery office for medical referee cremation paperwork

Co-ordinate and liaise with patient relatives, Gps, coroners office the MES service for death certificate paperwork

Provides safeguarding admin support to safeguarding leads

Takenotes and attendance log at Practice meetings when required

Undertake photocopying / filing as required

Administration Duties

Action tasks as required

Monitor progress of 2 week cancer referrals and weekly audit

Participate in providing holiday/sickness cover for scanning, and other admin or reception duties as required

Genera…