Business Support Officer

• Provide professional, efficient and responsive administrative and business support to managers, social workers, families, members of the public and colleagues
• Support Children’s Social Care services for children, young people and families across Lancashire
• Deliver high-quality administrative and business support
• Participate in the reception function
• Attend the office multiple times a week as part of a rota arrangement
• Work 5 days per week, 37 hours per week
• Initially join Lancashire County Council, with planned transfer to one of four new unitary councils from April 2028 subject to reorganisation and legislation

• Experience in an administrative or business support environment, or relevant transferable skills
• Good working knowledge of Microsoft Office applications and databases
• Strong communication skills
• Ability to build positive working relationships with a wide range of people
• Ability to listen carefully, understand individual needs and respond professionally and respectfully
• Commitment to inclusion, confidentiality, dignity and respect
• Suitable workspace at home and reliable broadband connection
• Required to apply to the Disclosure and Barring Service (DBS) for a disclosure if successful
• Not open to international sponsorship

Demonstrates strong administrative and business support capabilities, with proficiency in Microsoft Office applications and a commitment to confidentiality and respect in interactions with diverse stakeholders.

• Administrative Support Experience
• Microsoft Office Proficiency
• Strong Communication Skills
• Relationship Building
• Commitment to Inclusion

• Administrative Support
• Business Support
• Database Management
• Microsoft Office Applications

• Strong Communication
• Listening Skills
• Professionalism
• Respectfulness

• Disclosure and Barring Service (DBS) Application

• Children's Social Care
• Inclusion
• Confidentiality
• Dignity and Respect