Senior Partnerships Manager

At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME.

Frasers Group Financial Services is the next chapter of elevation for the Frasers Group. We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled.

Why join us?

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences.

Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles:
Think without limits – Think fast, think fearlessly, and take the team with you. Own it and back yourself – Own the basics, own your role and own the results. Be relevant – Relevant to our people, our partners and the planet.

At Frasers Group Financial Services, we are continuously evolving and transforming our partnerships landscape. We are now seeking an ambitious Senior Partnerships Account Manager to play a critical role in both the development and ongoing management of third-party partnerships.

Reporting to our Commercial leadership team this role goes beyond day-to-day account management, taking ownership of the end-to-end partner lifecycle, including strategy, onboarding, commercial delivery, and long-term relationship growth.

The successful candidate will act as a key driver in expanding and optimising our third-party credit offering, ensuring strong alignment between partners, internal teams, and customer outcomes.

• Lead the creation and ongoing development of the third-party credit partner strategy for Frasers Group Financial Services
• Support the design and execution of the UK go-to-market strategy for partnerships, identifying and targeting high-value partners
• Contribute to the origination and conversion of target partners, supporting new business growth plans
• Own the annual partner revenue and growth targets, driving performance across accounts

• Design and oversee the end-to-end onboarding process for new partners, ensuring regulatory, operational, and commercial requirements are met
• Work closely with third parties and internal teams to ensure seamless implementation of new partner programmes
• Ensure all partner marketing collateral (in-store and online) is compliant, approved, and effectively deployed

• Own and develop senior-level partner relationships, acting as the key point of contact for all commercial and operational matters
• Establish and deliver a structured account management strategy to optimise partner performance and long-term value
• Build and maintain strong internal relationships to support partner activity and programme success
• Regularly visit key partners to review performance, identify opportunities, and strengthen relationships

• Establish and deliver commercial plans aligned to agreed business goals for each partner
• Monitor and report on KPIs, ensuring performance insights are shared and acted upon
• Continuously optimise partner programmes, focusing on customer journey, engagement, and commercial return
• Ensure the Frasers Plus / co-brand app experience is delivered effectively across partner channels

• Stay informed on industry trends and competitor activity to inform strategy and innovation
• Identify opportunities to enhance the partner proposition and customer offering
• Drive continuous improvement across partnership processes, performance, and delivery

• Proven experience in…