Customer Service Administrator

Customer Service Advisor (Clayton-Le-Moors, Accrington)

We are looking for experienced individuals who are confident liaising and working with business customers, stakeholders and external contacts via telephone and email correspondence. This opportunity offers hybrid working with 2 days from home once fully trained.

£23,000 - £24,000 (plus bonus up to 10% pa)

Hybrid working, flexible working hours, modern open plan office, buzzy sociable team environment, free parking, break out room & 29 days annual leave inclusive of Bank Holidays.

• Dealing with customer queries including shipping and delivery queries
• Requesting quotes for your customer, via an online system and provide feedback of the best options for your customer
• Inputting pricing information and quotations onto a system
• Scheduling and allocating auction sales
• Monitoring the group inbox & providing online support to customers
• Taking inbound calls from customers
• Liaison with 3rd party hauliers and couriers

We are looking for individuals who have strong IT skills and are confident on the phone & dealing with queries. If you are a team player, have experience in customer service, administration or internal sales we want to hear from you!

This is a great opportunity to work for a successful international business. For more information, please APPLY now or call Olivia at Square Peg Associates today.