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Customer Service Specialist - Multi-Channel

Job in Accrington, Lancashire, BB5, England, UK
Listing for: Onward Homes Limited
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Housing Customer Service Specialist - Multi-Channel Support

Onward Homes Limited in Accrington is seeking Customer Service Specialists to join our busy Customer Services Team, providing multi-channel support to housing tenants and customers. You will handle inbound calls, emails and social media requests, delivering a high quality service with the aim of first time resolution.

We offer a 35-hour week on site, with a two‑week induction followed by a training academy and ongoing career development.

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