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Multi-Channel Customer Advisor
Job in
Accrington, Lancashire, BB5, England, UK
Listed on 2026-09-03
Listing for:
Onward Homes
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Onward Homes is recruiting for Customer Service Specialists based at our Accrington office. You will work 35 hours per week on a rotating schedule from 8am to 6pm, with a two-week induction and a training academy to support your development.
The role centres on delivering high-quality, multi-channel customer care to tenants and others seeking housing, handling calls, emails and social media requests. You will assist with repairs, tenancy queries, payments and new home applications while
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