Senior Fraud & Financial Crime Analyst

Senior Fraud & Financial Crime Analyst - Payments

The Senior Fraud & Financial Crime Analyst – Payments will support the development, optimisation and ongoing performance management of fraud and financial crime controls for the new Virtual Credit Card (VCC) product. The role is responsible for producing high‑quality performance insight, maintaining regulatory and scheme‑compliant MI, and driving continuous optimisation of fraud decisioning, rules and reporting.

• Monitor and analyse fraud performance across channels, identifying trends, anomalies and loss drivers
• Produce and maintain fraud and AML MI, dashboards and reporting packs for governance and SLT
• Track fraud losses vs plan, supporting root‑cause analysis and forecasting
• Analyse AML alerts, typologies and emerging risks; optimise monitoring rules and reduce false positives
• Ensure sanctions/PEP screening effectiveness and support SAR investigations through transaction analytics
• Own and deliver scheme and regulatory reporting (Visa, Mastercard, PSD2/SCA, FCA) with strong controls
• Conduct transaction‑level fraud analysis (e.g. BIN attacks, CNP spikes, merchant risk, wallet performance)
• Develop and refine fraud rules, thresholds and risk indicators for the VCC ecosystem
• Optimise fraud controls through rule tuning, A/B testing, ML performance improvement and scenario analysis
• Support UAT, shadow testing and validation of new fraud solutions ahead of launch
• Maintain and prioritise a backlog of fraud control enhancements with evidence‑based recommendations
• Partner cross‑functionally (Product, IT, Ops, Compliance, Schemes) to deliver fraud strategy and VCC readiness
• Provide SME input into projects and support customer remediation, disputes and complaints insight
• Deliver first‑line oversight of fraud controls, identifying gaps and driving corrective actions
• Produce incident reporting and post‑event analysis for material fraud events
• Maintain robust documentation of processes, analytics and rule/model changes

• Strong analytical capability using SQL, Python, SAS or similar, with experience in card payments data (authorisation, clearing, chargebacks)
• Solid understanding of issuer fraud controls and card scheme reporting (e.g. SAFE, TC40, VFMP, EFM)
• Familiarity with fraud decisioning platforms (e.g. Marqeta, Featurespace, FICO, Ravelin)
• Proven experience in fraud analytics or payments/issuing (typically 3+ years) within an FCA‑regulated environment
• Good knowledge of payment types and risks (CNP, CP, tokenised and cross‑border flows) and exposure to AML transaction monitoring
• Strong problem‑solving skills, with the ability to interpret complex data and identify actionable insights
• Clear communicator, able to translate technical findings for non‑technical stakeholders
• High attention to detail, particularly in regulatory and scheme reporting contexts
• Proactive and self‑directed, with the ability to take ownership and drive continuous improvement
• Collaborative approach, with experience working cross‑functionally across product, operations and risk functions

As FGFS is within a regulated environment, any offer is subject to satisfactory background checks including a criminal record check, credit check and employment references. If selected, we will conduct a short interview to confirm key personal details before proceeding to the first stage interview with the recruiter. Subsequent stages may include technical assessments or a presentation to assess your skills in practice.

• Frasers Champion – peer‑nominated scheme with awarded double pay for a month
• Retail Reconnect – opportunities to gain insights by visiting one of our stores or warehouse
• Fearless 1200 – rewards based on performance against living our values
• Frasers Fit – free gym classes and discounted membership to Everlast gyms, plus wellness app with training and nutrition advice
• Retail Trust – free access to a wellbeing helpline, counselling and financial/legal support