Maintenance​/Cleaning Technician, Maintenance Technician ​/ Mechanic

Overview

Xpress Centres is a fast‑growing company that is part of DAC Holdings, a Banbury‑based company known for delivering best‑in‑class solutions globally.

We pride ourselves on putting customers first. You could make a significant impact and contribute to our exciting growth plans.

Multi‑skilled Repair Technician at our Xpress Centre.

• Perform vehicle repairs with body damage on your own initiative.
• Complete repairs from start to finish within the day, achieving the highest quality.
• Apply MET to the level of fitting a new door, use flatliner/miracle pull systems, and refinish to a high‑quality finish.
• Progress your career in a fast‑moving, forward‑thinking environment.

• Complete repairs from start to finish in a time‑sensitive environment to the highest quality.
• Inspect vehicles for damage appraisal, identify required parts and liaise with the central hub on repair details.
• Use hand tools to complete MET up to door replacement, bumper removal/refit, trim removal, and all associated fittings.
• Be confident using flatliner/miracle pull equipment and cover larger repairs.
• Follow refinish processes, including 3‑stage systems.
• Process vehicles on internal body shop IT systems.
• Maintain cleanliness of the Xpress Centre.
• Process deposit payments for pre‑booked orders.
• Manage customer relationships through the full order cycle.
• Plan and manage the work schedule within the given day.
• Manage stock and reordering processes to maintain product supply.
• Build effective relationships with customers, colleagues, and stakeholders.
• Work from other centres if required.
• Build relationships with local work providers to support the proposition.

• Deliver quality workmanship within deadlines.
• Reside within an hour of the centre.
• Work independently and manage time effectively.
• Collaborate with the day shift.
• Think independently and solve problems.
• Communicate effectively with the contact centre.
• Have your own toolbox with comprehensive hand tooling.
• Manage consumable stock levels.
• Manage replacement parts inventory.
• Innovate and propose new ideas to maintain industry‑leading service.
• Work accurately and efficiently.
• Adapt to new business and working procedures.
• Understand the importance of customer care.
• Deliver high level of customer service that exceeds expectations.

• Proven body shop experience, including MET, plastic repairs, metal panel and paint refinishing.
• Experience with handheld PDA/Tablet devices.
• Understanding of BSI 10125 or body shop work procedures.
• Consistently exceed customers’ expectations with great service.
• Effective communication with customers and stakeholders.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and CRM systems.
• Full Clean UK driving licence (essential).
• Current qualification in ATA Senior Cosmetic Repair or NVQ equivalent (essential).
• Provide two years references, right to work in the UK, proof of address, and pass a Basic DBS Check.

• Basic salary up to £35,640.
• Performance‑related bonus up to £45,000 OTE.
• 23 days holiday (3 reserved for Christmas shutdown).
• £2,000 loyalty bonus after 2 years service.
• Additional holiday days for every 5 years of service.
• 30% staff discount on vehicle repairs.
• 30% staff discount on luxury villa holidays.
• Cycle‑to‑work scheme.

Great place to work with a fabulous team culture.