Sales Administrator

We are currently seeking a Sales Administrator to join a well‑established chemical manufacturer based in Accrington, who supply products to customers on a global scale. It is a full time, permanent, site‑based role offering a salary of £30,000 (DOE) plus benefits package! As a Sales Administrator, this is an excellent opportunity to join a growing company at an exciting time, playing a key role in delivering an exceptional customer experience across UK and international markets.

• Act as a professional and knowledgeable point of contact, representing the company values and principles through every customer interaction.
• Manage customer orders from initial enquiry through to completion, keeping customers informed at every stage.
• Process customer orders accurately, ensuring correct pricing, costs, and the full order boo management.
• Handle customer queries and complaints efficiently, following internal procedures and company policies.
• Discuss stock availability, transport and dispatch options, and clearly communicate overall costs to customers.
• Support international business operations, including export sales, shipment coordination, and completion of export and shipping documentation.
• Work in line with regulatory requirements, demonstrating awareness and experience in handling hazardous chemical products and associates...