Director, Organizational Development and Change Management; Hybrid - Acton, MA

Overview

Job Title: Director, Organizational Development & Change Management

Location: Based in Acton, Massachusetts;
Hybrid

COMPANY OVERVIEW

Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe.

We are looking for highly motivated, performance driven individuals who want to be part of building our Center of Excellence and be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it!

We are seeking a strategic and hands-on Director of Organizational Development & Change Management
. This role will lead the change strategy for cross-functional and enterprise initiatives, including an initial focus on Insulet’s Global Business Services (IGBS) transformation. This role will be instrumental in driving adoption, engagement, and sustained behavioral change across the organization. The ideal candidate will demonstrate business acumen and deep expertise in change management, organizational development, and organizational design, with a proven track record of enabling large-scale transformation in a global, matrixed environment.

This role will be a key member of our Talent Management & Organizational Development (TM&OD) Center of Excellence and will report to the Senior Director, Organizational Development & Change Management. It will also collaborate closely with HRBPs, Communications, and business leaders.

• Change Management:
  Develop and execute a comprehensive change management strategy to support transformation initiatives, ensuring consistency and synergy across all work streams.

• Lead stakeholder engagement and change readiness activities across functions and geographies.

• Design and implement change impact assessments, resistance management plans, and adoption metrics.

• Partner with functional leaders to embed change management practices into project planning and execution.

• Drive stakeholder and leadership alignment through structured engagement frameworks, regular pulse checks, and strategic communication to maintain unified direction and commitment throughout the transformation journey.

• Facilitate leadership alignment and sponsorship to ensure visible and active support for transformations; strengthen leadership change management knowledge and capabilities.

• Collaborate with HR and business leaders to assess organizational design implications, including structure changes, role clarity, and capability needs.

• Support the design and implementation of new organizational models, governance structures, and decision rights.

• Partner with the Communications Team to ensure effective communication plans are embedded into the overall change strategy; tailor communications materials to diverse stakeholder groups.

• Ensure consistent messaging and storytelling that connects the transformation to the company’s mission, values, and strategic priorities.

• Define and track KPIs related to change adoption, employee experience, and business outcomes.

• Use data-driven insights to measure success and feedback; continuously monitor and refine change strategies.

• Leverage industry best practices to strengthen change management capabilities across the organization.

Minimum Requirements:

• 10+ years designing and leading complex transformation and change initiatives

• Deep expertise in change management methodologies;
  Prosci certification a plus

• Ability to influence and drive behavior change at all levels of leadership

• Excels at navigating ambiguity with clarity and confidence

• Experience designing and…