VP, Global Commercial Operations; Hybrid

As the Vice President of Global Commercial Operations, you will lead the strategy, execution, and evolution of Insulet’s global commercial operations—driving data-informed decision-making, operational efficiency, and business insight across the organization. As a key member of the commercial leadership team, you will serve as a strategic advisor and operational driver for all commercial functions, ensuring best-in-class forecasting, analytics, field enablement, and cross-functional alignment.

Your success will come from your ability to bring clarity and structure to a complex, data-rich environment—shaping strategy through actionable insights and enabling scalable, repeatable excellence across markets.

We’re looking for:

• A strategic leader who can architect and operationalize complex commercial ecosystems, ensuring alignment between long-term vision and real-time execution

• A transformative leader who elevates organizational capability through data-driven insights, process optimization, and scalable infrastructure

• A cross-functional integrator who influences across executive teams and functions—ensuring commercial, financial, and operational alignment

• A talent and culture builder who develops high-performing teams, fosters cross-functional excellence, and champions continuous improvement across the organization

Responsibilities

Lead Global Commercial Operations

• Architect and evolve the Global Commercial Operations function—spanning global data and platform strategy, demand planning, forecasting, and training development and governance

• Drive operational excellence and commercial effectiveness across the global business

• Champion process improvements, enablement opportunities, and capability development to continuously raise commercial execution standards

• Ensure the commercial organization is equipped with the insights, tools, and capabilities required to accelerate growth, optimize performance, and enhance customer engagement

Enable Data-Driven Commercial Strategy

• Guide the development and integration of data systems and tools that improve operational visibility, efficiency, and agility across commercial functions

• Serve as the executive sponsor for data governance across all commercial operations functions, championing data integrity, harmonization, and strategic utilization to enable consistent, high-impact decision-making across global markets

• Partner with IT and enterprise data teams to shape and execute the commercial data strategy, ensuring platform and infrastructure readiness to support global analytics and reporting needs

Lead Global Demand Planning Strategy

• Oversee the development and execution of an integrated demand planning strategy that aligns commercial goals with supply chain capabilities, product lifecycle planning, and market dynamics

• Guide the development of robust, data-driven forecasting models that support new product launches, replenishment planning, and scenario analysis across regions and business units

• Partner with sales, marketing, finance, and supply chain to ensure alignment of forecasts with market demand, promotional activity, capacity constraints, and financial targets

• Establish governance processes, KPIs, and cadence reviews to improve forecast accuracy and drive accountability across global and regional teams

Drive Global Training Strategy & Execution

• Guide the development and execution of a global training strategy that aligns with enterprise-wide commercial, medical, and product priorities, ensuring consistency, scalability, and measurable impact across regions

• Facilitate alignment between the training function and senior leaders across commercial, medical affairs, franchise, and regional teams to integrate training initiatives with go-to-market strategies, while collaborating to monitor impact, close performance gaps, and continuously elevate commercial capabilities

• Sponsor the adoption of modern learning methodologies and technologies—such as adult learning principles, digital platforms, and adaptive learning—to ensure training effectiveness, engagement, and long-term capability development

• Ensure frameworks are in place to translate global training strategies into effective local…