Associate Manager, Customer Success; US Consumer Marketing - Hybrid

Position: Associate Manager, Customer Success (US Consumer Marketing) - Hybrid
We are seeking a dynamic and creative individual to join our U.S. Consumer Marketing team s individual enjoys working in an entrepreneurial, fast-paced organization focused on transforming the diabetes healthcare space. Candidates must be highly motivated, open-minded, and solution oriented. They should be detail-oriented with the ability to balance multiple project priorities across various teams and time zones, while not being afraid to have fun along the way.

will lead Omnipod’s U.S. brand customer success initiatives, driving innovative programs that elevate the customer experience for our Podder community. This role requires a creative, strategic thinker with a passion for that align with Omnipod’s mission to improve the lives of people with diabetes. The ideal candidate will bring a proven track record of developing and executing marketing and retention programs that deliver measurable results.
** Responsibilities:
** Identify and pursue new opportunities to support customer onboarding and ongoing use in partnership with product and digital customer experience teams.
*
* Skills and Abilities

** Strong written and verbal communication skills.

Proven ability to build and manage relationships with internal and external stakeholders, including agencies. Ability to balance strategic thinking with hands-on execution; a 'scrappy' mentality to make things happen. Strong project planning and management skills. Strong Excel, PowerPoint, and presentation skills. Ability to manage complex and cross-functional projects concurrently and get stakeholder buy-in.
** Education and Experience*
* *
* Minimum Requirements:

** 3–5 years of experience in marketing, customer success, or related roles.
** Preferred Requirements:
** Experience with omnichannel campaigns, Salesforce, Salesforce Marketing Cloud and similar preferred. Medical Device, Pharmaceutical or Healthcare industry experience preferred in a regulated environment.
*
* Physical Requirements:

** Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle.

Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero finger sticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas.

For more information, please visit  and     We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.()
#J-18808-Ljbffr