Sales Support Administrator; Quoting Specialist

Overview

Join Element’s Santa Fe Springs laboratory
, an FDA-registered, ISO/IEC 17025-accredited facility specializing in pharmaceutical testing, trace‑metal analysis (ICP‑MS), extractables and leachables studies, raw material and packaging evaluation, and method development
. Our Santa Fe Springs team partners with pharmaceutical and healthcare manufacturers to ensure the quality, safety, and compliance of products across the supply chain—helping clients bring reliable, high‑performing solutions to market efficiently.

As a Sales Support Administrator (Quoting Specialist), you’ll serve as a vital connection between our customers, laboratory, and sales teams
—preparing accurate, timely quotes that align with technical, operational, and commercial requirements. This role blends analytical precision with strong communication
, ensuring every proposal reflects Element’s dedication to scientific integrity, regulatory excellence, and outstanding client service
.

You can read more about the work our Santa Fe Springs lab does here: EMT Santa Fe Springs CA Lab Page

$32‑$38hr DOE

Site Status
: 100% On‑Site

• Prepare detailed and accurate quotations for pharmaceutical testing services, including trace‑metal analysis (ICP‑MS), extractables and leachables studies, raw material and packaging evaluation, and method development.
• Collaborate with laboratory scientists, project managers, and the sales team to ensure quotes accurately reflect scope, timelines, and technical requirements.
• Interpret and communicate complex testing protocols, regulatory requirements (FDA, ISO/IEC 17025), and client specifications to develop compliant cost proposals.
• Track and manage quotation requests from initiation through approval, maintaining alignment with operational capacity and client expectations.
• Support business development efforts by providing timely and technically sound pricing to drive client satisfaction and project success.
• Ensure all quotes and associated documentation meet Element’s quality and compliance standards.
• Contribute to continuous improvement initiatives in quoting accuracy, process efficiency, and customer experience.

• Bachelor’s degree in a scientific, business, or related field
  , or equivalent professional experience.
• Prior experience in quoting, pricing, or sales support within a pharmaceutical testing, analytical laboratory, or life sciences environment strongly preferred.
• Familiarity with pharmaceutical testing workflows
  , including trace‑metal analysis, extractables & leachables, raw material and packaging evaluation
  , or other regulated laboratory testing is a plus.
• Strong analytical and problem‑solving skills with the ability to translate complex technical data into clear, customer‑friendly proposals.
• Excellent communication and interpersonal skills for collaboration across laboratory, sales, and client teams.
• Proficiency in Microsoft Office (especially Excel) and familiarity with CRM or ERP systems
  .
• Ability to manage multiple priorities and deadlines in a fast‑paced, highly regulated environment, maintaining accuracy and compliance.

#LI‑TK1

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a…