General Security Officer

Join to apply for the General Security Officer role at Securitas Security Services USA, Inc.

Base pay: $16.00/hr - $18.00/hr

Worcester area, Westborough, Dudley, MA

A Security Officer is responsible for safeguarding people, property, and assets of the client or organization. This role involves monitoring premises for suspicious activity, enforcing rules and regulations, providing a visible security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal activity, ensuring a safe environment, and maintaining order.

• Surveillance:
  Monitor security cameras and patrol assigned premises to detect any suspicious activity, unauthorized access, or safety hazards.
• Access Control:
  Enforce access control policies, such as checking identification, issuing visitor passes, and restricting access to authorized personnel only.
• Emergency Response:
  Respond promptly to alarms, emergencies, or security incidents, including medical emergencies, fire hazards, or criminal activity. Report or escalate incidents to law enforcement as needed.
• Incident Reporting:
  Document and report incidents, suspicious activity, breaches of security, or safety concerns in clear, accurate, and detailed reports for further action or investigation.
• Patrolling:
  Conduct foot or vehicle patrols to ensure that all areas, including entrances, parking lots, and perimeters, are secure. Check for doors, windows, or gates that may be unlocked or tampered with.
• Customer Service:
  Greet and assist visitors or employees, providing directions and answering inquiries while maintaining a professional and approachable demeanor.
• Safety Inspections:
  Inspect the premises for safety hazards, fire risks, or any conditions that could compromise the safety of individuals or property.
• Conflict Resolution:
  Handle minor disputes or disturbances, using conflict resolution skills to maintain a calm and safe environment.
• Collaboration:
  
  Work closely with other security staff, law enforcement, or emergency responders to coordinate security efforts and respond to incidents as needed.

• Excellent observational and de-escalation skills; able to remain calm under pressure.
• Strong communicator; capable of working closely with both global and local security teams.
• Committed to ethical practices and following all safety protocols, always maintaining a safe and respectful approach.

• At least 18 years of age.
• Reliable means of communication and transportation.
• Legal right to work in the United States.
• Ability to effectively speak, read and write English.
• High school diploma, GED, or equivalent.

• Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)
• 401k with Employer Matching
• Paid Life Insurance, Paid Time Off, Paid Uniforms, Paid Training
• Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness
• Employee Assistance Programs (EAP)
• Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)
• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

EOE/M/F/Vets/Disabilities. Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.