Pet Groomer Trainee

Overview

Pet Smart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer Trainee

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love, and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best-in-class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning proper grooming techniques. This role also upholds the company’s vision, mission, values, and strategy. It shares responsibility for store cleanliness, recommending solutions for pet parents, and pet safety standards.

The Pet Stylist in Training role is obtained after successful completion of the Pet Smart Grooming Academy.

• Under supervision, performs full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) per Pet Smart’s bathing standards and procedures.
• Develop and display safe technical skills meeting or exceeding the company’s minimum expectations.
• Recommend additional health and wellness solutions to Pet Parents based on the pet’s needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers questions, and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area; performs maintenance and end-of-day cleaning per the maintenance checklist.
• Responsible for taking immediate action if a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate stands, walks, climbs a ladder, and uses hands to handle, feel, hold, write, etc. Reaches with hands and arms; may stoop, kneel, crouch, talk and hear. Depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Depth perception required.
• Exposure to moving mechanical parts, wet environments with pet hair; moderate noise level, possible high noise levels; exposure to live animals and handling.

Join us for a chance to make a meaningful impact every day. You’ll help customers choose care for their pets, celebrate milestones, and create moments that matter. We…