Deposit Operations Specialist

Deposit Operations Specialist I### Deposit Operations Specialist IApply:
OK Ada 1616 East Arlington Street:
Full time:
Posted Today:
R115659## It's fun to work in a company where people truly BELIEVE in what they're doing!
* We're committed to bringing passion and customer focus to the business.
*** Position Summary
** The Deposit Operations Specialist I, as a member of the Operation’s Team that supports the processing for all bank’s transaction channels, is responsible for performing a wide variety of bank operational duties in a high volume deadline driven environment.  The Deposit Operations Specialist I interacts with various bank personnel while serving as a resource agent for all deposit operational areas and assisting in the verification of processes and applications.

** Essential Duties and Responsibilities
*** Process and maintain customer deposit accounts and acts as a first-line resource for problem solving regarding all deposit operational issues.
* Review, verify, and process account maintenance requests to ensure accuracy and compliance with bank policies.
* Monitor and process ACH transactions, wire transfers, returned items, stop payments, and exception items.
* Perform daily balancing and reconciliation of deposit-related general ledger accounts.
* Research and resolve customer and branch inquiries regarding deposit accounts and transactions.
* Support account opening and maintenance activities, ensuring proper documentation and regulatory compliance.
* Review reports for overdrafts, dormant accounts, escheatment, and other deposit-related exceptions.
* Balances deposit general ledger applications.
* Reports back up with holdings, as required.
* Responsible for processing levies, garnishments and/or bankruptcy requests, including all communication, documentation and reporting.
* Verifies and removes deposit exceptions.
* Maintains detailed records on all work responsibilities as required.
* Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
* Performs other duties and responsibilities as assigned.
** Qualifications
* * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
** Skills
* ** Ability to perform tasks quickly and accurately.
* Ability to operate in a team environment to accomplish shared goals.
* Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
* Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
* Ability to write simple correspondence.
* Ability to effectively present information in one-on-one and small group situations, to customers, clients and other employees in the organization.
* Ability to maintain effective interpersonal relationships with management and team members.
* Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.
** Education and/or Experience
*** High school diploma or its equivalent is required, and
* Experience working in customer service. Preferred experience in an office environment requiring computer skills
** Computer Skills
*** MS Office programs
** Certificates, Licenses, Registrations
**** Other Qualifications** (including physical requirements)
* Proficiency of the Navigator system and electronic communications.
** Other
* * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or…