Guest Services Attendant II_Mt. Ada

* Handle guest check-ins, check-outs, and payments accurately using the hotel's reservation system.
* Maintain records of guest interactions, requests, and preferences.
* Assist with other administrative duties as assigned by management.
* Must be at least 18 years old
* Previous experience in hospitality, preferably in a front desk and restaurant role.
* Strong customer service skills with a friendly and professional demeanor.
* Excellent communication and interpersonal skills.
* Ability to multitask and work efficiently in a fast-paced environment.
* Knowledge of local attractions, restaurants, and services.
* Flexibility to work various shifts, including weekends and holidays.
* Valid driver's license with a clean driving record (if required to operate golf carts or assist with transportation).
* Previous experience in hospitality is required
* Strong communication (verbal and written), organizational, and multitasking skills.
* Ability to prioritize work, meet deadlines, and work under pressure in a fast-paced environment.
* Intermediate computer skills and ability to navigate multiple systems and applications. Familiarity with hotel management software (e.g., Opera Cloud PMS) is a plus.
* Ability to read, analyze, and interpret business documents
* California Food Handler Certificate upon hire
* RBS (Responsible Beverage Service) Certificate upon hire
* Commitment to delivering exceptional service
#J-18808-Ljbffr