Service Delivery Manager; Infrastructure Management Services
Job in
Ada, Pontotoc County, Oklahoma, 74821, USA
Listed on 2025-11-20
Listing for:
Jobsbridge
Full Time
position Listed on 2025-11-20
Job specializations:
-
Management
Program / Project Manager, IT Project Manager, Operations Manager
Job Description & How to Apply Below
Service Delivery Manager (Infrastructure Management Services)
Full-time
Jobsbridge
Requirements- 12 years of experience in Datacenter Operations and Management
- Good knowledge of Datacenter operations encompassing LAN/WAN and Voice Networks, Servers, Storage, Database Services, Infrastructure Monitoring Tools and IT Service Management
- Excellent organizational & time‑management skills and working knowledge of Project Management fundamentals
- Experience managing ongoing Datacenter Operations Support and New Project initiatives
- Ability to develop and showcase continuous Service Improvement initiatives
- Ability to successfully build and manage high‑performing teams
- Experience with managing by metrics
- Excellent oral and written communication skills
- Data center Operations, LAN/WAN and Voice Networks, Servers, Storage, Database Services
- Manage ongoing Datacenter Operations and New Project initiatives.
- Engage direct reports from onsite and offshore, creating a culture of teamwork, accountability and initiative to help customers achieve their definition of success.
- Monitor key performance indicators (KPIs) and encourage continuous improvement to meet and exceed goals.
- Determine root cause and implement corrective actions.
- Coordinate staff scheduling based on customer demands for ongoing production support and projects, periodic status meetings, performance management and reporting, conflict resolution, training, onboarding, and mentoring.
- Develop and enhance operational processes with Customer’s consent.
- Create individual development plans for direct reports to continuously fill skill gaps and foster growth for the team and individuals.
- Identify and cross‑skill consultants.
- Work with Senior Management to plan and set objectives.
- Deliver on‑time performance appraisals and define annual development goals.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×