Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. You will get to see the impact of your work firsthand as you inspire people to make confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist
, you will focus on wow‑ing clients now and in the future.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they want to be scheduled.
• Ensure all client needs are met during service both in‑person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales or marketing experience.
• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Additional benefits with eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan.
• Access to incentive compensation and short‑term incentive plans.

$11.00 - $27.00 per hour.

Addison, IL

Full‑time. Administrative. Retail.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.