Project Manager, Operations Management, Change Management

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Professional Addison, Addison, IL, US

Salary Range: $ To $ Annually

The Project Manager is responsible for planning, coordinating, and driving key cross-functional projects across Porter Family Companies from initiation through successful completion. This role will manage complex initiatives such as new branch openings, warehouse automation, Auto Store projects, technology implementations, system upgrades, facility projects, and other strategic business initiatives.

The Project Manager serves as the central point of coordination for assigned projects, ensuring stakeholders understand project objectives, responsibilities, timelines, dependencies, risks, and deliverables. While this position does not have direct reports, it requires the ability to lead project teams, influence stakeholders, hold contributors accountable, and effectively communicate with team members at all levels of the organization. The Project Manager provides excellent customer service to internal and external customers and demonstrates strict confidentiality with all team members while serving as an ambassador of our culture.

• Lead assigned projects from initial planning and scoping through implementation, stabilization, and closeout.
• Develop comprehensive project plans that define scope, objectives, deliverables, milestones, timelines, responsibilities, dependencies, and success measures.
• Coordinate cross-functional project teams that may include Operations, IT, Sales, Finance, Human Resources, Purchasing, Marketing, vendors, contractors, and other stakeholders.
• Serve as the primary point of coordination for major initiatives such as Auto Store and warehouse automation projects, new branch openings, technology implementations, system upgrades, and operational improvement projects.
• Establish clear ownership and accountability for project deliverables and proactively follow up with stakeholders to ensure commitments and deadlines are met.
• Facilitate project kickoff meetings, status meetings, implementation planning sessions, and post-project reviews.
• Maintain project schedules, action-item trackers, decision logs, risk registers, and other project documentation.
• Identify project risks, obstacles, resource constraints, and dependencies and work with stakeholders to develop appropriate mitigation plans.
• Monitor project scope and identify potential scope changes, delays, cost impacts, or competing priorities before they jeopardize project outcomes.
• Coordinate internal resources and external vendors or contractors involved in project execution.
• Track project budgets, expenditures, purchase commitments, and forecasts in partnership with appropriate department leaders.
• Provide regular project updates to leadership, including progress against milestones, upcoming decisions, risks, budget considerations, and items requiring escalation.
• Translate complex project information into clear, actionable communication for stakeholders at different levels of the organization.
• Ensure operational readiness prior to project launches, including processes, technology, equipment, facilities, documentation, training, communication, and support plans as applicable.
• Coordinate implementation and go-live activities to minimize disruption to business operations.
• Evaluate completed projects against established objectives and identify lessons learned and opportunities to improve future project execution.
• Develop and continuously improve standardized project-management tools, templates, processes, and reporting practices across Porter.
• Manage multiple projects simultaneously while adjusting priorities based on business needs.
• Perform other duties and support strategic initiatives as assigned.

• Strong knowledge of project-management principles, methodologies, and best practices.
• Demonstrated ability to manage complex, cross-functional projects involving multiple departments, vendors, and competing priorities.
• Strong planning, organization, prioritization, and follow-through skills.
• Ability to lead and influence others without direct supervisory authority.
• Ability to establish accountability and drive projects forward while maintaining productive working relationships.
• Strong problem-solving skills with the ability to identify risks, evaluate alternatives, and…