Export Coordinator

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Chicago Branch - Addison Full-time Addison, IL, US

Salary Range: $24.00 To $28.00 Annually

This position is responsible for preparing all necessary export documentation required by the customs and airline companies as well as coordinating shipment.

• Responses and answers various questions from customers, including regulations, required information, invoices, quotas and etc.
• Contacts the trucking companies to arrange pick-upcargosfromcustomer’s warehouseor other locations to the company warehouse.
• Responsible to coordinatetruckingscheduleandmakesanyadjustmentas needed.
• Contacts airline companies to make booking for the cargo space.
• Obtains rates for ocean& air freightandtrucking and rail.
• Negotiates with shipping lines and truckers toget abetterrate.
• Prepares necessary export documentation such as bill oflanding,packaginglist, invoiceandotherrequireddocumentsbythe
  
  Customs,Airline companiesandTSA.
• Makes sure thatall paperwork is completed in compliance with customs regulations.
• Closespouchand arrangestransfer toairline.
• Tracks the shipments.
• E-mailsnecessary shipping information tothecustomers, Japanandother parties after completing export documentation.
• Keepsthecustomers/ overseasofficeinformedwiththe statusoftheir shipments.
• Maintains and managescustomer’sin formation in accordancetoTSAregulation
• Issuesinvoices andmailsto the customers and overseas agents.
• Communicates with department manager and other staff to maintain effective work-flow.
• Communicates with sales department and customer service department staff to answer customer’srequests and inquiries.

• Seeks constant improvement,more efficient and less expensive ways and means in work processes.
• Performs special projects and other miscellaneous duties as assigned by supervisor / manager.
• Maintains high ethical standards in thework place.
• Reports all irregular issues and problems to management for solution.
• Maintains good communication with other managers, staff & outside contacts.
• Complies with all company policies and procedures.
• Responsible for maintaininga clean and safeworkingarea.
• May at times assist import CFS on weekends

Job Dimensions (skills, knowledge & abilities)

Essential Job Dimensions

Accuracy, Attention to Detail, Attendance &Punctuality, Communication:
Speaking, Reading and Writing in English at a college level, Confidentiality, Competition Information, Computer Usage, Customer Service, Diplomacy, Dependability/Reliability, Confidentiality & Intellectual Properties, Decision-Making, Delegation, Ethics, Flexibility/Adaptability, Initiative/Follow Through, Judgment, Listening & Understanding, Math Skill, Monitoring/Control, Multi-Tasking, Negotiation, Persuasiveness, Problem Solving, Product Knowledge, Time Management, vendor relationship.

Education & Work Experience

• Associate’s degree (AA) or equivalent fromtwo-year college or technical school
• One year to three yearsrelatedsuccessful experience and/or training; or a combination of education and experience.

Tools & Equipment

• General office equipment including phones, fax, copier, personal computer, etc.
• Software includes theuse of Windowsoperatingsystem,MS Office.

Certificates / Licenses

• Certificate of IAC Security Training (IACSSP) and STA (Security Threat Assessment)  by DHS-TSA.
• HAZMAT Certification (IATA or IMDG)
• Any certificate or training records that are required by each department, position/title, or government agency.

Supervisory Responsibilities

• No

Work Environment & Physical Demands

The work environment characteristics described here are representative…