Microsoft 365 Collaboration Engineer

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority . That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times.

We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat.

• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On demand pay options:
  Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

At Parts Town t he Senior Microsoft 365 Collaboration Engineer is a hands-on technical role responsible for the administration, engineering, support, governance, and continuous improvement of Parts Town's Microsoft 365 collaboration platform.

This position serves as the primary technical owner and escalation point for SharePoint Online, Microsoft Teams, One Drive for Business, and Microsoft Entra  services. The ideal candidate combines deep technical expertise, strong operational discipline, and a passion for delivering secure and user-friendly collaboration solutions.

This role works directly within the technology every day, providing Tier 3 support, driving platform improvements, automating administrative processes, and partnering with stakeholders across the business to maximize the value of the Microsoft 365 platform.

• Serve as the primary escalation point for Microsoft 365 collaboration technologies.
• Administer SharePoint Online, Teams, One Drive, and Entra .
• Manage configuration, governance, policies, platform health, and performance.
• Troubleshoot complex issues, lead root cause analysis, and implement new Microsoft 365 capabilities.

• Administer SharePoint sites, permissions, policies, storage, and lifecycle governance.
• Support content management, metadata, information architecture, and oversharing remediation.
• Drive migrations, modernization, platform enhancements, and scalable collaboration solutions.

• Administer Teams policies, governance, collaboration settings, integrations, and lifecycle processes.
• Manage guest access, external collaboration, federation, meetings, chat, and file sharing.
• Troubleshoot complex Teams collaboration, meeting, and integration issues.
• Administer Microsoft 365 groups, security groups, dynamic groups, and collaboration identity services.
• Support Conditional Access, authentication, SSO, group lifecycle, and access management.
• Partner with Security and Infrastructure teams on identity-related initiatives.
• Build Power Shell and Microsoft Graph automation to streamline administration, reporting, and governance.
• Create reusable operational solutions, monitoring capabilities, and process improvements.
• Maintain documentation, standards, and operational runbooks.

• Provide Microsoft 365 collaboration…