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Technical Service Team Lead — Coach & Troubleshoot

Job in Addison, DuPage County, Illinois, 60114, USA
Listing for: Parts Town
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 57000 - 77000 USD Yearly USD 57000.00 77000.00 YEAR
Job Description & How to Apply Below

Parts Town is seeking a Team Lead, Technical Service to support our customers and guide the Inside Service Technician team. You’ll work with the Technical Service group to create cases, troubleshoot equipment, and resolve technical inquiries while driving a high standard of service.

You will coach teammates, monitor service levels, and collaborate with leadership on training efforts, ensuring a fast and accurate response to customer needs in a dynamic environment.

This is a strong position to take on the Technical Service Team Lead — Coach & Troubleshoot role at Parts Town.

This role is for the Technical Service Team Lead — Coach & Troubleshoot role at Parts Town.

We are seeking a motivated Technical Service Team Lead — Coach & Troubleshoot to join Parts Town in Addison, IL, United States.

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