Orders Management Specialist

Position

Orders Management Specialist (20691) –
Cantex

Addison, TX or Denison, TX

The primary responsibility of the Orders Management Specialist is to facilitate the communications functions of the agency office and provide clerical support.

• Highly competitive compensation
• Generous 401K with matching contributions
• Continuing education reimbursement for professional growth
• Ample vacation, sick leave, and holidays
• Employee recognition program with financial rewards
• Comprehensive medical, dental, and supplemental insurance

• One year general office experience preferred
• Experience using Home Care Home Base preferred
• Working knowledge of Microsoft Office Suite
• Excellent interpersonal skills
• Excellent organizational skills
• Knowledge of medical terminology preferred
• Ability to type 40 to 50 WPM
• Reliable transportation

• Create/Update spreadsheets using Excel with Orders tracking using Home Care Home Base.
• Complete all aspects of the Orders Management workflow tasks in Home Care Home Base.
• Assist with Orders manager by comparing incoming orders through workflow with outstanding orders to keep patient files updated.
• Prep orders for documentation by using courier worksheets to deliver weekly.
• Scan and attach orders to update patient files to match up with their certification periods.
• Deliver/pick-up orders to physician offices that do not accept fax (open territory).
• Document all responses including name, time, date, and additional information that may include any changes.
• Schedule weekly follow-up on all calls and visits using coordination notes.
• Assist with answering multi-lined phones. Daily communications with Orders management.
• Help answer and route branch calls appropriately.
• Assist on weekly updated reports (Recerts Due Report, Billing Reports).
• Facilitate the communications system which may include: answering incoming calls, mail distribution, pagers, phone system, memos, documents, and disseminating appropriate messages.
• Provide clerical support which may include preparation of admission, orientation and new hire packets; monitoring and ordering office supplies and forms, typing, special projects, filing and copying.
• Promote the agency philosophy and mission by presenting a positive image to patients/families, physicians, and community agencies.
• Provide computer support and data entry.
• Establish and maintain effective filing systems.
• Compile/prepare reports, agendas, and schedules as may be appropriate.
• Maintain office supply inventories in accordance with agency budget.
• Provide effective communication to patient/family, team members, and other health care professionals and maintain confidentiality.
• Responsible for assuring patient/resident safety.
• Perform other duties as required.

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