Account Manager- Service​/Repair; Dallas

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TK Elevator is currently seeking an experienced Account Manager‑ Service/Repair in Dallas, TX
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Responsible for successfully securing and maintaining service accounts and repair work and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting with Tier 1, 2, and 3 customers within assigned territory to develop ongoing relationships and understand their needs and wants, including building relationships in BOMA and other associated groups.
• Develops capital plans for customers to address short‑ and long‑term building needs.
• Maintains a strong working knowledge of company products by attending training classes, studying factory equipment manuals, and reviewing supplier information, including local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software. For items not in the program, obtains price estimates from suppliers and calculates manually, reviewing blueprints, surveying equipment, and interfacing with operations personnel for input and approvals.
• Prepares service contract bids, reviewing blueprints and surveying equipment when necessary and coordinating with operations personnel.
• Receives and responds to written and oral questions related to quoted repairs and service contracts, performing follow‑up with customers on all proposals.

• Bachelor’s degree required.
• Minimum 1 year of business‑to‑business sales experience required.
• Strong attention to detail with proactive follow‑up skills.
• Demonstrated success in a fast‑paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross‑functional colleagues.
• Excellent time management, organizational, and presentation skills.
• Salesforce experience (preferred).
• Ability to read and interpret architectural and/or blueprint/drawings (preferred).

• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Supplemental medical plans
• Company‑paid short‑ and long‑term disability insurance
• Company‑paid basic life insurance and AD&D
• Optional life and AD&D coverage, optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company‑paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match (up to 5 % of contributed salary)

Additional benefits include: 15 days of vacation per year, 11 paid holidays each calendar year (10 fixed, 1 floating), paid sick leave per company policy, and up to six weeks of paid parental leave (available after successful completion of 90 days of full‑time employment).

To apply to this position, please click the Apply Now button. For any additional questions or job‑specific requests, contact El and include the Job Requisition Number as a reference.