Vice President Strategic Planning

Vice President Strategic Planning

Location: US-TX-Addison

Job : 354534

Position Category: Sales

Position Type: Full Time

Recruiter :
Full Name: Enrique Camblor

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Vice President of Strategic Planning accelerates profitable growth for Concentra by strengthening, optimizing and expanding referral‑driving networks for assigned specialty networks, payors/TPA and employer service TPA accounts. The book of business has annual revenues up to and exceeding $100MM. Customer‑facing, exemplifying a healing focus, a selfless heart and a tireless resolve to the payer community. Responsible for account management of current and future product offerings to assigned clients consisting of (and not limited to) the following: horizontal selling (growth), lead generation, developing and increasing direction of care, building brand awareness, service and issue resolution, implementing and executing uniquely defined mutual strategies, stewardship reporting, client consultation and overall customer satisfaction of all assigned accounts.

• Expand Concentra's share and influence within assigned group of specialty networks, payor/TPA and employer service TPA accounts consisting of Specialty Networks, Insurance Carriers, Injury and Non‑Injury Third Party Administrators, Managed Care/Managed Provider Networks, Professional Organizations, PBM, Lab TPA’s and resellers of Concentra services
• Responsible for expanded knowledge of all Concentra's product offerings and the sales and execution of such, focusing on growing the clinic penetration and market share for zones exceeding assigned revenue growth for each assigned account
• Increased revenue and margin through higher referral throughput
• Participate in continuing education programs on company products, services, sales training and industry compliance
• Implement Integrated Sales strategies and programs into the local market
• Maintain productivity to meet and exceed the budgeted incremental revenue expectations
• Meet or exceed periodic growth goals and product expansion through reduced friction and improved reliability for network partners, driving stickiness and long‑term relationships
• Act as primary facing relationship to assigned accounts, conduct, lead and sponsor external presentations/stewardship/meetings/strategy meetings
• Management of assigned group which includes customer office visits and meeting with key contacts, supervisors and stakeholders
• Participate in goal setting strategy sessions monthly and quarterly which are specific to mutual accounts between payer and division
• Participate with internal teams to assist in the development of customer‑specific customer service protocol and strategies. Assist in improving services delivered at the Center/Centers
• Continually evaluate (no less than quarterly) the need for needs assessments, sales call/product presentations, sales proposals and expansion, rate negotiation, providers and benefit comparisons, coordination of installation and implementation of services sold
• Interface with internal departments to assist with developing and setting account strategy, managing contracting and price increases and understanding and controlling total profitability of assigned account(s)
• Manage personal reporting through CRM activity
• Maintain and submit to SVP of Payer Relations periodic outcome, pipeline forecasting, revenue performance (growth), statistical reports and issue resolution
• Bring consistency in pricing strategies and contracting
• Meet or exceed periodic growth goals and product expansion established with supervisor
• Identify problems with assigned/unassigned payor/TPA/network accounts and facilitate timely solutions with specific company business unit. Serve as main contact between payer issues and division resolution
• Engage with TPA…