Customer Experience Representative

1 day ago Be among the first 25 applicants

We're looking for a Customer Experience Representative to assist members with health insurance questions. This is a fully onsite Temp-to-Hire role in Addison (ZIP 75244), paying $20/hour
, Monday-Friday, 8:00 AM-5:00 PM.
Start ASAP and join a team focused on delivering exceptional service!

• Deliver exceptional customer service
• Assist customers with questions about their plans
• Respond to inquiries via phone and email in a professional, friendly manner.
• Accurately document all interactions in the system.
• Maintain a positive attitude and ensure quality service

• Health insurance background required (customer service or plan support experience preferred).
• Strong communication skills and a customer-first mindset
  .
• Ability to work onsite Monday-Friday, 8 AM-5 PM.
• Reliable and committed
  - no job hoppers
  ; we value stability.
• Hardworking, adaptable, and team-oriented.
• No claims experience needed
  -this role does not involve claims processing or decision-making.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please  or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)