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Customer Service Rep Customer Success Mgr./ CSM Bilingual HelpDesk/Support

Customer Care Team Lead - Coaching & Escalations Champion

Job in Addison, Dallas County, Texas, 75001, USA
Listing for: Stellantis Financial Services
Per diem position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading captive finance company is seeking a Customer Care Team Lead in Addison, TX. This role involves leading a team of Customer Service Representatives, addressing escalated customer inquiries, and fostering a collaborative environment to achieve performance goals. Candidates should have 3-5 years of customer service experience and demonstrate strong communication and problem-solving skills. The position requires working various shifts and being available for occasional weekend shifts.
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